Frequently Asked Questions

1. What types of products do you offer?

I handcraft a variety of luxury items, including fine writing pens, kitchen gadgets, bottle stoppers, and personal gifts. Each piece is made with care from premium wood, acrylic, and other exotic materials.

2. Are your products truly handmade?

Yes! Every product is individually crafted by me in my workshop in Magnolia, Delaware. Nothing is mass-produced—each item is unique and built to be a lasting keepsake.

3. What materials do you use?

I use a wide range of fine materials, including Purpleheart, Bethlehem Olivewood, Tropical Red Heart, Marblewood, Zebrawood, and high-quality acrylics. Each material is chosen for its beauty, durability, and story.

4. Can I request a custom item?

Absolutely. I welcome custom orders! Just reach out through the Contact page to get started.

5. Do you offer gift wrapping or packaging?

Yes, all items are packaged with care and are gift-ready. If you need something extra special, just let me know when placing your order.

6. How long does it take to receive my order?

Most in-stock items ship within 2–3 business days. Custom orders may take 1–2 weeks depending on the complexity. You'll receive tracking information as soon as your item ships.

7. What is your return policy?

If you’re not completely satisfied, please contact me within 14 days of delivery. I stand behind the quality of my work and will make it right—whether through a replacement, repair, or refund.

8. Do you ship internationally?

At this time, shipping is limited to the U.S. only. If you're outside the U.S., feel free to contact me—special arrangements may be possible.

9. Where can I see your products in person?

Occasionally, I sell at local markets or craft shows in Delaware and the surrounding areas. Follow me on social media or check the website for announcements.

10. How do I care for my handcrafted item?

Avoid exposing wood items to water or extreme heat. Clean with a soft cloth and avoid harsh chemicals. With basic care, your handcrafted piece will last a lifetime.